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Current Market Dynamics
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Only 10% of HCPs want to return to the same level of in-person visits conducted prior to the pandemic.

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While 48% of HCPs favor a new
hybrid engagement model.

A recent TrialCard study showed

traQRabbit

Introducing the QuikAssist™ System

QuikAssist
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Personalized Access to Your HCPs

Customizable Landing Page

Account Rep Receives Message

Comprehensive Dashboards with Physician Level Data

How it works

How it works

Step 1

Account rep delivers resource to HCP office

  • The QuikAssist™process begins
    with a resource (eg, branded
    leave-behind, postcard, table tent, magnet) that features a QR code
    linking to your sales force

  • When your customers have any
    questions or need to request
    any service, a quick scan
    with their smartphone initiates
    the Quik
    Assist™system

  • Useful information on the leave-behind encourages the HCP to keep it in a prominent location

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Step 2

HCP scans the QR code

  • HCPs or office staff member scan the QR code with their phone

  • They then tap on the alert to open the browser on their phone

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Step 3

HCP chooses an option

  • HCPs or office staff members tap on the desired option (available
    options can be customized)

  • Option examples

    • Clinical Information

    • Access and Reimbursement

    • In-service

    • Prior Authorization

    • View Latest Video

    • Call Account Rep

    • Request samples

Step 4

Requests are sent out

  • The office that sent the request
    gets an email confirmation

  • The Account Rep gets a text
    and an email with a pre-determined message and the name of the office
    that sent the request

  • The dashboard is automatically updated with the request,opening a new ticket

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Step 5

Account rep responds

  • Account Rep attends to request
    (and calls the office, if requested)

    • Account Rep makes sure
      an order for literature or samples is processed

    • If no call is requested, Account Rep sends a follow-up email acknowledging that the request is being processed

  • Account Rep updates the dashboard

    • Closes the ticket on completed requests

    • Updates the status of a request in progress

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Step 6

Measurable results
for your brand

  • Each QuikAssist™ is customized to a particular office, providing proprietary metrics on both customer activity
    and Account Rep performance

  • There are 3 levels of dashboard access:

    • Account Reps only see tickets assigned to them

    • District Managers see tickets
      for all their Account Reps

    • Regional Managers see tickets for the entire region

  • In the event an Account Rep
    is on vacation or leaves the brand, the District Manager can take over the Account Rep’s tickets

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Request demo
Request demo

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25 Mountainview Blvd #203, Basking Ridge, NJ 07920

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